Are SIP Trunks Reliable for Your Business?

 

This question might arise in your mind if you are planning to shift to a free SIP trunk from the traditional phone lines. Businesses are largely shifting to this technology for two incredible reasons.

1.      Cost Saving

2.      Concrete reliability of the connection

The second pointer is the one we shall be discussing in detail while the first one is the prime factor for businesses to look out for an easy expansion process.

How Reliable is SIP Trunk for Your Organisation?

So, are you aware that the technology is IP based which means to say it works on the internet? You can either go for a public internet or a dedicated SIP line. The latter is considered more reliable than the former while both of them are incredibly intact in terms of call security.

Down Time or Failover Routes

This is probably one of the reasons why experts call SIP to be reliable. Your organization can have more than two predetermined IP addresses. The reason being, even if one fails, there is another one to route calls seamlessly. At the same time, the traditional phone line has just one predetermined connection and if it fails, the entire communication system is down. So, you can plan to set up SIP this way. The calls can be routed to

First, dedicated SIP circuit for your company

Second, the Primary internet connection of your company

Third, Back up internet connection

So, even if one fails, the other connection can save your communication from getting barred.

Down Time Cost

This is something that you need to think about in terms of PRI connections. If there is downtime and your phone service provider offers an alternative path to connect to establish the connection again, there is a charge involved in it. This is not the case with SIP as such.

Location-Based Down Time

Imagine, you have multiple offices and the phone connection at one of those facilities is down. The PRI connection cannot do anything to route the calls to another facility but with SIP, it is just a switch and the calls can be easily routed too. While this can be done in extreme cases of failure, SIP still supports your organization.

Call Routing Made Easy

This makes life easy for the operator at the reception desk. The calls can be easily routed and it happens automatically in SIP’s case. Even at the time of downtime, the calls can be easily routed, while the PRI connection receives calls to just one single number that you have produced to the provider. It creates a big mess that all the calls for different departments land in just one number and the person at the desk shall have a tough time altogether.

The downtime and call routing aspects make SIP a more wise decision for your organization. The best part about SIP is, it incurs initial investment and the ROI is pretty quick when compared to the conventional phone connection. Moreover, the monthly bill need not be a shocker at all as the bill is pre-calculated based on the plan that you select. 

Top Benefits of using VoIP over Traditional Phone Lines

People still contemplate the difference between VoIP and PSTN enabled phone lines. Of course, conventional phone lines have been in use for years and transition does take time. But the factors that influence the speed at which transition takes place are crucial to analyse and understand. Both the services are similar. More importantly, the call quality is equally good. But why should an organization opt for VoIP for the business?

Lowest Cost Addition

This is one of the main reasons why businesses switch to VoIP. The conventional phone lines can be used to make domestic as well as international calls. These calls are charged as per the distance, or the country that we speak to. In the case of VoIP, all the calls remain the same. There is nothing called domestic and international calls. A person in the UK from the US can be called just like a person next door. VoIP providers offer exceptional numbers that can suit your business too. Of course, there is no added cost to it. All the more, the main difference is, the cost to operate on a VoIP connection is very less compared to the usual phone line connection.

Excellent Service Mobility

Now, this is excellent. Yes, if your business is on the go and required to be in touch with your clients using the official contact number, you can still use the same VoIP connection. There are no service change charges too. In the case of a traditional phone connection, this is not possible at all. Even if you are looking at surrendering and getting a new connection at a new location shall be expensive too. Fantastic service mobility is on cards while you use the VoIP

Increased Connectivity

It is not about the number of lines you subscribe for, with free VoIP number UK offered by the service provider, you can connect the phone call to your cell phone as well. This can happen even when you are not at the office. The increased connectivity among your employees when a critical project goes on works uninterrupted.

Incredible Features

VoIP connection gives you amazing features that you can relish. The call-waiting service, 3-way call connect and seamless conference with multiple people is all possible using the VoIP phone call. Moreover, the video, data and voice call all are connected to one specific IP. That means to say, there is no additional cost for any additional feature.

It is all about scaling your business to the next level. It requires a lot of planning and the planning requires a lot of cost-cutting features. One of the main cost-cutting factors would be your communication system. You can spend a lot less with VoIP while you have the business running exceptionally well. With the cost of the installation, you can be up and running with the connection. More good news is, you can predict your monthly bill and it does not surprise you with an expensive one at the end of the day.